Service
SPECIALIZED TECHNICIANS AT THE CUSTOMER’S SERVICE
Service
A team of structured people. Qualified staff with decades of experience to cover all customer needs in the hydraulic field.
Our Service is able to follow the customer already in the first phase of commissioning the system, either in and abroad.
HidroDeta offers a prompt and reliable assistance service, both by telephone and in loco, as quickly as possible.
We are structured to start scheduled or extraordinary maintenance: the maintenance phase is a fundamental step to avoid forced machine stops.
EXTEND YOUR EQUIPMENT LIFE WITH US
Post-Warranty Service & Support
After expiry of the warranty period our team can take care of your equipment, to extend it’s life. Qualified and experienced staff is able to cover all customer needs in post-warranty service.
Carrying out after-sales service in UAB «HidroDeta», you receive the following advantages:
- Additional product warranty;
- Short work execution time;
- Qualified repair and diagnostics;
- Technical support;
- Original spare parts.
Product maintenance:
The aim of equipment maintenance is a set of measures aimed at guaranteed performance of the product through maintaining operational characteristics, extending service life, reducing of possible emergencies and economic losses which are connected with repair and downtime of the product.
AN EFFICIENT PRE AND POST SALES SERVICE
Customers support
Our company collaborates with our customers in every step of the way. From conception and design to production, from commissioning to spare parts and maintenance, up to the search for solutions to any after-sales need.
We are active and reliable partners in the development of our customers’ businesses. Next to them we study all the phases of the project, we analyze needs, specificities, criticalities and possible developments with maximum flexibility.
• Training of operators in the field during commissioning activities.
• Supply of spare parts.
• Commissioning of plants and maintenance.
• All business processes are coordinated and integrated through the SAP ERP management system to facilitate transactions and exercise maximum process control.
Need fast help?
Our qualified technical staff is at your service to help you identify the most suitable solution.
HidroDeta stands out on the market for highly specialized and constantly updated technical staff, both in the planning-consulting phase and in the production phase.
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